WhatsApp Optimization

Improve the way customers contact, ask questions, book, and leave reviews through WhatsApp.

What this is

Built for how customers actually decide.

For local businesses in Mumbai and the UK, WhatsApp is where enquiries actually happen. But most businesses make customers hunt for the number, type from scratch, and wait.

We connect WhatsApp properly across your website and Google profile: one-tap buttons, pre-filled messages, a simple reply structure, and a review request flow, so fewer leads slip away.

The problems this fixes

Customers cannot find the right contact option
Weak or missing WhatsApp CTAs
No pre-filled message
Slow enquiry flow
No review request system
Missed leads

Who it's for

Made for local businesses like yours.

Restaurants taking bookings
Clinics handling appointment questions
Gyms handling trials and memberships
Real estate agencies handling enquiries
Local businesses that use WhatsApp as their main contact channel

What you get

Everything included.

WhatsApp CTA setup
Pre-filled enquiry messages
Website contact button guidance
Google profile contact flow review
Review request message template
Basic reply structure
Enquiry pathway cleanup

How it works

Simple process, clear timeline.

Free mini-audit

Show us how customers currently reach you. We send back 3 practical fixes.

Pathway map

We map every place a customer might try to contact you and pick the CTAs.

Set up

We wire one-tap WhatsApp buttons and pre-filled messages across your presence.

Reviews & replies

We add a review request template and a simple reply structure.

Related services

Often paired with.

Website Optimization

Improve speed, structure, clarity, CTAs, mobile experience, and conversion flow on an existing site.

Learn more

Google Business Profile Cleanup

Make your business easier to trust and contact when customers find you on Google.

Learn more

All services

See how the five services fit together, plus how a typical Relay project runs.

View overview

Free mini-audit

Stop losing enquiries in the gaps.

Send your website, Instagram, or Google profile. We'll review it and send back three practical fixes. No sales call required.

Get my free mini-audit WhatsApp us

No sales call required. We'll reply with 3 practical fixes.