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FAQ
Questions, answered.
Everything business owners usually ask before starting with Relay. If your question is not here, WhatsApp us and you'll get a straight answer.
How do you price each project?
Pricing depends on the scope. A one-page website, full business website, redesign, and ongoing support all require different levels of work. Send your website, Instagram, or Google profile and Relay will recommend the right option with a clear quote.
How long does a website take?
Most websites are ready within a few days to a couple of weeks, depending on scope and how quickly we get your content. One-page sites can go live in days. We agree a clear timeline before we start.
Do I need content ready?
No. If you have logos, photos, or text, great, we'll use them. If not, we guide you on what's needed and help shape the copy and structure.
Can you redesign an existing website?
Yes. Redesigns are a core service. We turn outdated sites into clean, trustworthy, conversion-focused pages while keeping what already works. See Website Optimization.
Can you help with Google Business Profile?
Yes. We clean up your Google Business Profile so customers can quickly find your location, hours, photos, reviews, and contact details. See Google Business Profile Cleanup.
Do you manage Instagram?
We focus on websites first, but we offer social cleanup and content support, from a one-off profile cleanup to content direction. See Instagram / Social Media Optimization.
What happens after launch?
We deploy the site, connect your domain, and hand it over with a short walkthrough. Every build includes a post-launch support window, and we stay available to refine content and update sections.
Do you work with UK businesses?
Yes. Relay serves Mumbai and the UK. Everything runs over WhatsApp, email, and calls, and UK enquiries have a dedicated number: +44 7387 673879.
What if I do not have a logo?
We can set up a clean, simple brand direction: colours, fonts, and a basic logo, so your site looks consistent and credible from day one.
Can you help if I only have an Instagram page?
Yes, that's a common starting point. We can build your first proper website from what your Instagram already shows, and clean up the profile so both point customers the same way.
Do you offer ongoing support?
Yes. Every build includes a post-launch support window for tweaks, and ongoing content or presence support can be quoted separately if you want us to stay involved.
Can you connect WhatsApp to my website?
Yes. One-tap WhatsApp buttons with pre-filled messages are part of how we build. See WhatsApp Optimization for the full enquiry flow setup.
Will my website work on mobile?
Yes. Every Relay site is designed mobile-first, because that is where most of your customers will see it.
Do you write the website copy?
We shape the structure and copy with you. You bring the knowledge of your business; we turn it into clear, persuasive sections that customers actually read.
How does the free mini-audit work?
Send your website, Instagram, or Google profile through the form or WhatsApp. We review it and reply with three practical fixes. You decide if you want us to implement them. No sales call required.
Free mini-audit
Still deciding? Start with the free mini-audit.
Send your website, Instagram, or Google profile. We'll review it and send back three practical fixes, so you can judge us by our thinking first.
No sales call required. We'll reply with 3 practical fixes.